Gilbert + Tobin has adopted a structured, leadership-driven approach to introducing OpenAI technology across its operations, rolling out ChatGPT Enterprise and Codex under a governance framework designed to balance scale with responsibility.
At the center of the firm’s strategy is CEO-led commitment. By securing executive sponsorship and aligning organizational priorities from the top, Gilbert + Tobin aims to create the conditions for coherent, enterprise-wide adoption of the tools and to ensure that AI initiatives receive visible support and direction.
Complementing that executive backing is a formal governance layer. The firm describes a set of policies and controls that are intended to guide how the models are used and managed within the organization. Those governance measures are meant to shape acceptable use, oversight, and operational handling as the technologies are deployed across teams.
Human accountability is the third pillar of the approach. Gilbert + Tobin emphasizes that people — not the models themselves — remain accountable for outputs and decisions when the technology is applied in practice. The firm positions human oversight and responsibility as essential safeguards alongside technical and policy controls.
By combining leadership support, formal governance, and retained human responsibility, Gilbert + Tobin has sought to scale ChatGPT Enterprise and Codex across the firm while maintaining controls around deployment and accountability. The firm’s approach is outlined in the original report published by OpenAI.
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